Dedicated Support
This website is for users of our premium rate text chat services who are seeking support. For answers to some of the most common questions we receive, please visit our FAQ page. If you can’t find the information you're looking for there, please reach out to us through our contact form below.
Opting Out
To end your text chat services with Textback121, simply text the word 'STOP' to the shortcode you are receiving messages from. This will immediately stop all further messages.
For any service or billing enquiries, please use this contact form. If you would like a callback, be sure to include your mobile number.
To help us locate your account and assist you efficiently, please include the mobile number used to access our services in your message - especially if it differs from the number you’d like us to call you back on.
We aim to respond within 24 hours, Monday to Friday, and by the next business day for weekend enquiries.