Privacy policy

Textback121 is a trading name of Revernet Ltd. We are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you access our premium rate services. By using our services, you agree to the terms outlined in this policy.

1. Information We Collect
We may collect and process the following types of personal information:

Personal Identification Information: This includes your date of birth, network provider and mobile number used to access the service. Your first name and location are also stored on the service if you provide these.
Usage Data: We retain interactions between you and our service for compliance purposes, which includes storing message histories. Additionally, the total cost of your usage is recorded.
Correspondence: Any communication between you and our customer support team.

2. How We Use Your Information
We use the information we collect for the following purposes:

To provide our premium rate services.
To ensure compliance with service regulations and legal requirements.
To resolve billing disputes and facilitate refunds if necessary.
To communicate with you regarding your service usage or other inquiries.
To ensure the proper functioning of the service and address any issues that arise.

3. Data Retention
We retain your information for as long as necessary to fulfil the purposes outlined in this policy, including for compliance with legal obligations and resolving any disputes.

4. Sharing Your Information
We do not sell or share your personal information with third parties for marketing purposes. However, we may disclose your information to comply with legal obligations, regulatory requirements, or as necessary to resolve disputes.

5. Data Security
We take appropriate technical and organisational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. While we strive to use commercially acceptable means to protect your personal data, please be aware that no method of electronic transmission or storage is 100% secure.

6. Your Rights
You have the right to:

Request access to your personal information.
Request corrections to your personal information if it is inaccurate or incomplete.
Request the deletion of your personal information, where applicable.

If you wish to exercise any of these rights, please contact us.

7. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Updated version of the policy will appear on this website.

8. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us.